Tomi Mäkelä

Operations &
IT Specialist.

Operations specialist who bridges international logistics and IT infrastructure, managing end-to-end supply chains across 4 continents while architecting e-commerce platforms serving 6 language markets. 7+ years owning critical systems at the intersection of freight coordination, customs compliance, and web technology, with recent certifications in cybersecurity architecture. Currently expanding into IT through a BBA in Information Technology at Tampere University of Applied Sciences.

7⁺ Years

6 Markets

4 Continents

NovaSolu Oy

Founded NovaSolu to offer businesses hands-on help with web service implementation and management, responsible for all business planning, technical execution, customer service, and ongoing development.
E-commerce (Shopify, WHMCS, WooCommerce): Build and maintain online stores end-to-end, including payment systems, fulfillment processes, and outsourced order logistics.
Integrations & automation: Design and implement system integrations (domain registries, billing systems, customer portals), ensuring security and reliability throughout, using FOSS solutions where possible.
Infrastructure & cloud: Leverage container technologies (Docker) to build scalable services.
Customer portal: Built a client portal through which customers can track orders, submit support requests, and manage domains and other services.
GDPR & data protection: Ensure all delivered solutions comply with EU data protection regulations.
Sales & business development: Handle all client relationships personally, tailoring solutions to each client's business needs.

Lune Group Oy Ltd

Responsible for all logistics and order processing end-to-end across the entire company.
Processed all B2B orders for hundreds of large clients worldwide, including customs clearance and freight (road/air, occasionally sea) to own warehouses in Australia and the USA.
Coordinated outbound shipments with warehouses in the UK and USA, and all outgoing pallet and box shipments with the Finnish packinghouse.
Managed B2C fulfillment through Unifaun and Shopify, as well as directly with DHL, GLS, UPS, and Leman, coordinating regular pickups and scheduling.
Negotiated and tendered pallet transport contracts with multiple carriers globally; experienced with Certificates of Origin and letters of credit.
Conducted physical inventory audits at the packinghouse, maintained label printers, and assisted with packing when needed.

Lune Group Oy Ltd

Maintained a 6-language e-commerce platform serving an international customer base for 7 years, covering all integrations, content, localization, and uptime.
Developed and executed SEO strategies to improve site visibility and guide potential customers through the buying process.
Ensured seamless operation of all critical integrations (payment systems, logistics platforms) for a smooth checkout experience across all markets.
Planned, executed, and monitored promotional campaigns on the storefront.

Tomi
Mäkelä.

Operations &
IT Specialist.

NovaSolu Oy

SSH Honeypot Research

Let's work
together.

TomiMäkelä.

Operations &IT Specialist.

NovaSolu Oy

SSH Honeypot Research

Let's worktogether.

Tomi
Mäkelä.

Operations &
IT Specialist.

Let's work
together.