- Run all business operations, technical execution, and client relationships, delivering digital infrastructure and web solutions for B2B clients.
- E-Commerce Architecture: Build and maintain online storefronts (Shopify, WooCommerce, WHMCS), overseeing payment gateways, fulfilment logic, and outsourced logistics.
- System Integrations: Design secure, automated data flows between domain registries, billing software, and customer portals.
- Infrastructure & Cloud: Deploy and manage containerised services.
- Custom Client Portals: Built a proprietary client portal for order tracking, support tickets, and domain management.
- Security & Compliance: Ensure all web services and data architectures comply with EU GDPR regulations.
Tomi
Mäkelä.
E-Commerce Operations & IT Infrastructure Specialist
Global logistics, web technology, and cybersecurity.
Founder of NovaSolu Oy · Based in Finland
Operations &
IT Specialist.
Seven years building international e-commerce platforms. Two years running global supply chains across four continents. The work has always sat at the overlap of web technology, freight coordination, and customs compliance.
Currently expanding on the technical side with certifications in cybersecurity architecture and a BBA in Information Technology at Tampere University of Applied Sciences.
- Directed global logistics and end-to-end order processing across the organisation.
- Managed B2B fulfilment for hundreds of enterprise clients worldwide, handling customs clearance, air/road freight, and distribution to regional warehouses in the USA and Australia.
- Coordinated high-volume B2C fulfilment via Unifaun and Shopify, managing direct carrier relationships with DHL, GLS, UPS, and Leman.
- Negotiated international pallet transport contracts and managed complex export documentation, including Certificates of Origin and Letters of Credit.
- Conducted physical inventory audits, maintained warehouse hardware, and managed outbound packing operations.
- Built and maintained a 6-language e-commerce platform serving a global customer base for over seven years.
- Built API integrations connecting payment gateways and logistics platforms across all markets.
- Developed and executed technical SEO strategies to drive organic traffic and optimise the customer acquisition funnel.
- Ran promotional campaigns directly on the storefront.
NovaSolu Oy
IT consultancy & web services, founded April 2024
A full-service IT and web consultancy helping businesses build and manage their digital infrastructure. Covering e-commerce platforms (Shopify, WooCommerce, WHMCS), custom API integrations, cloud environments, and GDPR-compliant client portals. Every project is handled end-to-end, from initial architecture to ongoing support.
SSH Honeypot Research
personal security research · Ongoing
A two-phase experiment exposing a server to the open internet to study automated botnet behaviour. Phase 1 captured raw, unfiltered attack traffic. Phase 2 introduced CrowdSec blocklists to filter out known botnet noise, leaving only the threats that slip past standard defences.
Homelab & Private AI
personal infrastructure · Ongoing
A zero-trust hybrid cloud connecting Oracle Cloud and a local Proxmox datacenter via Tailscale, with a fully self-hosted RAG pipeline on top. No exposed ports, no cloud calls, no telemetry.